In an effort to improve service for our patients, we have begun implementing a secure patient portal. This patient portal, OnPatient, provides a variety of services to our patients.
One of the nicest features is the ability to send and receive secure email. As noted in our blog post, email provides a convenient form of communication but is not considered private or secure. OnPatient provides a method that offers many of the conveniences of email, while maintaining a secure environment for personal health information. One of the benefits is that we can email you lab results (via OnPatient) without you having to sign a release form ahead of time.
OnPatient also allows patients to pay their outstanding balances online. This secure portal accepts Visa, Mastercard and American Express. Payments posted via OnPatient are sent directly to our office where they are applied to your balance. As a courtesy, we will also generate an invoice and receipt and forward to you just as if you made the payment in office.
OnPatient allows you to review your upcoming and past appointments from our clinic. At this time, we do not allow scheduling appointments via OnPatient.
Online appointment requests are always available by emailing us at Appts@SpecialtyNaturalMedicine.com or via our website at https://www.specialtynaturalmedicine.com/appointments/
All new patients will have OnPatient enabled. Existing patients can request an OnPatient account at any time. We will also begin rolling out to active patients over the next several months.
We hope the OnPatient tool provides additional access to your health record and makes it easier for you to communicate with your Doctor. Thank you for being a patient at Specialty Natural Medicine.